Privacy Policy

Last Updated: November 8, 2025

1. Information We Collect

Information You Provide to Us

We collect information that you voluntarily provide to us when you:

• Fill out our contact form
• Email us directly
• Engage our consulting services
• Subscribe to our communications

This information may include:

• Name
• Email address
• Organization name
• Phone number (if provided)
• Any other information you choose to provide in your message

Automatically Collected Information

When you visit our website, certain information may be automatically collected, including:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent on pages
• Referring website
• Date and time of visit

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide information about our services
• Communicate with you about projects, proposals, and service delivery
• Send you updates, newsletters, or marketing communications (with your consent)
• Improve our website and user experience
• Analyze website usage and trends
• Comply with legal obligations
• Protect against fraud and maintain security

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We use trusted third-party services to help operate our website and business:

• Formspree: For processing contact form submissions
• Google Analytics: For website analytics (anonymized data)
• Web Hosting Provider: For hosting our website

These providers are contractually obligated to protect your information and use it only for the purposes we specify.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure SSL/TLS encryption for data transmission
• Regular security assessments
• Access controls and authentication
• Secure data storage practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access and Correction

You have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate or incomplete.

Deletion

You may request that we delete your personal information, subject to certain legal exceptions.

Opt-Out

You can opt out of receiving marketing communications from us at any time by:

• Clicking the "unsubscribe" link in any marketing email
• Contacting us directly at hello@pathwaysystemsstudio.com

Do Not Track

Some browsers include a "Do Not Track" (DNT) feature. Our website does not currently respond to DNT signals.

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience and analyze website traffic. Cookies are small text files stored on your device.

Types of Cookies We Use:

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand how visitors use our website (via Google Analytics)
• Functional Cookies: Remember your preferences and settings

You can control cookies through your browser settings. Please note that disabling cookies may affect website functionality.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

10. International Data Transfers

Pathway Systems Studio is based in Canada. If you are accessing our website from outside Canada, please be aware that your information may be transferred to, stored, and processed in Canada or other countries where our service providers operate. By using our website, you consent to such transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page and update the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

For significant changes, we may provide additional notice, such as through email or a prominent notice on our website.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

13. Consent

By using our website and services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.